Terms and Conditions

Introduction and License

These Terms and Conditions govern your use of the services provided by Pokies33, a brand operated under the license of Curacao eGaming. Pokies33 offers a range of online gaming services, including real-money gambling on various pokies. By accessing or using our platform, you agree to comply with these Terms and Conditions. It is important that you read them carefully.

Eligibility

You must be at least 18 years old to create an account and participate in any gaming activities on Pokies33. It is your responsibility to ensure that your use of the services complies with the laws of your jurisdiction. Pokies33 does not permit users from regions where online gambling is prohibited. By creating an account, you confirm that you are eligible to gamble and are not located in any restricted jurisdictions.

Account Rules

• Only one account is permitted per person.
• You are responsible for maintaining the confidentiality of your account information, including your password.
• You must provide accurate personal information during registration and complete mandatory Know Your Customer (KYC) verification.
• Any misuse of accounts, including but not limited to multiple accounts, will lead to account suspension or closure.
• You must notify the support team immediately of any unauthorized access or suspicious activity regarding your account.

Deposits and Withdrawals

Deposits and withdrawals are subject to the following rules:

• All transactions must be conducted through approved payment methods provided on the platform.
• You must comply with anti-money laundering (AML) regulations and may be required to submit documentation for verification purposes.
• Withdrawals will be processed within a reasonable timeframe, typically 1 to 5 business days, depending on the payment method chosen.
• You must meet any wagering requirements associated with bonuses before any withdrawal can be processed.

Prohibited Activities

Engaging in the following activities is strictly prohibited:

• Cheating or attempting to manipulate the outcome of games.
• Fraudulent activities, including the use of stolen credit cards or identity theft.
• Abuse of bonuses, including the exploitation of promotional offers.
• The use of bots or automated systems to gain an unfair advantage.
• Any unauthorized manipulation of gameplay or exploitation of system errors.

Limitation of Liability and Termination

Pokies33 reserves the right to suspend, restrict, or permanently close your account in the event of:

• Violation of these Terms and Conditions.
• Non-compliance with regulatory obligations.
• Engagement in suspicious or fraudulent activity.
• Any other conduct that Pokies33 deems inappropriate or harmful.

In the event of account closure, any remaining balance may be forfeited in accordance with applicable laws and regulations.

Bonus Terms and General Promotional Conditions

All bonuses and promotions offered by Pokies33 are subject to specific terms which will be clearly outlined at the time of the offer. General conditions include:

• Bonuses may require a minimum deposit and will have specific wagering requirements.
• Bonuses are intended for use on eligible games only.
• Pokies33 reserves the right to amend or cancel bonuses at any time without prior notice.

Fair Play and Game Integrity Rules

Pokies33 is committed to ensuring fair play and game integrity. All gaming outcomes are determined by Random Number Generators (RNG), ensuring that results are fair and unbiased. Any attempt to manipulate the game results will result in immediate account closure and potential legal action.

Fraud Prevention and Security Monitoring

We take the security of our platform seriously. Continuous monitoring is in place to detect and prevent fraudulent activities. If suspicious activity is detected, we may temporarily suspend your account while we investigate.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, you should first contact the support team to attempt an informal resolution. If the issue remains unresolved, you may escalate it to the relevant regulatory authority. All complaints will be handled in accordance with applicable laws and regulations.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of the services will be subject to the exclusive jurisdiction of Australian courts.

Responsible Gambling Measures and User Protection Tools

Pokies33 is committed to promoting responsible gambling. We provide various tools to help you manage your gambling activities, including:

• Deposit limits to control your spending.
• Self-exclusion options for users who wish to take a break.
• Access to responsible gambling resources and support organizations.
  By participating in our services, you acknowledge the importance of gambling responsibly and seek help if you experience any gambling-related issues.

Conclusion

By using Pokies33, you agree to adhere to these Terms and Conditions. It is your responsibility to stay informed about any changes to these Terms. Please check this document regularly for updates. Your continued use of the platform signifies your acceptance of any revised Terms and Conditions.